Shipping & Delivery

Shipping & Delivery
We strive to ship your products as soon as humanly possible.  Generally speaking, orders received before 1:00 PM, Monday-Friday (AEST/AEDT) will be shipped that same day.  All shipping costs are inclusive of GST, shipping charges are calculated in cart pending weight and destination of items being shipped. STM is not responsible for packages after they have shipped and left our warehouse.

AusPost Shipping
We ship via AusPost (Australia Post) for Parcel Post and Express Post.  Upon shipment you will receive and email notification containing tracking information so that you can view and track the status of your order.
*AusPost orders received after 1pm (AEST/AEDT) will be processed the following work day.

  • AusPost Parcel Post: Our standard parcel service covers all of Australia, delivering your item within 2-5 business days.
  • AusPost Express PostGuaranteed next day delivery, within the Express Post Delivery Network. Orders placed on Friday before 1PM (AEST/AEDT) will be delivered on Monday

New Zealand Shipping
We ship to New Zealand from our Australian warehouse.  All orders going to New Zealand are shipped using StarTrack and DHL.  The cost of shipping is calculated automatically at checkout, and is based on weight and location. STM is not responsible for any duties or taxes that may be incured.  Before you submit your order, you are able to view the shipping charges at checkout.

International Shipping
Please visit the United States website stmbags.com for all shipping destinations outside of Australia and New Zealand.  At this time all Internatioanl orders are processed and sent from the United States using Fedex International Economy.