Shipping & Delivery
We strive to ship your products as soon as humanly possible. Generally speaking, orders received before 1:00 PM, Monday-Friday AEST (Australian Eastern Standard Time) will be shipped that same day. If an order qualifies for Free Shipping, shipping times may vary from 3-10 business days domestically and longer if shipped internationally. STM is not responsible for packages after they have shipped and left our warehouse. Overnight orders processed on Friday will be delivered the following Monday.
Australia Post Shipping
We ship via Australia Post for Parcel Post:. Upon shipment you will receive and email notification containing tracking information so that you can view and track the status of your order.
*Parcel Post & Express Post orders received after 1pm (AEST) will be processed the following work day.
- Parcel Post: 2+ business days delivery
- Express Post: Next business day delivery within the Express Post network.
Saturday delivery in some locations.
More info here: AU POST
TNT for international shipping from AU.
Duties and taxes
- Bona fide samples up to a value of INR10,000 (approx. USD155) will continue to have a duty exemption. The content of the sample (s) must be well defined.
- Gifts are expected to be charged the GST as per the preliminary interpretation of rules. This is being reviewed by a logistics industry association; we will provide more information when received.
Accurate ZIP / Postal code on the waybill and shipper invoice becomes even more important for GST compliance.