Shipping & Delivery
We aim to dispatch your order as quickly as possible. Orders placed before 1:00 PM AEST, Monday to Friday, are typically shipped the same business day. Orders placed after this time will be processed the next business day.
Please note: During peak periods (such as sales, holiday seasons, or promotional events), and around public holidays or long weekends, dispatch may take an additional 1–2 business days. We appreciate your patience during these times.
Australia Post Shipping
We ship via Australia Post for Parcel Post:. Upon shipment you will receive and email notification containing tracking information so that you can view and track the status of your order. *Parcel Post & Express Post orders received after 1pm (AEST) will be processed the following work day.
- Parcel Post: 2+ business days delivery
- Express Post: Next business day delivery within the Express Post network.
Saturday delivery in some locations.
More info here: AU POST
TNT for international shipping from AU.
Duties and taxes
- Bona fide samples up to a value of INR10,000 (approx. USD155) will continue to have a duty exemption. The content of the sample (s) must be well defined.
- Gifts are expected to be charged the GST as per the preliminary interpretation of rules. This is being reviewed by a logistics industry association; we will provide more information when received.
Accuracy
Accurate ZIP / Postal code on the waybill and shipper invoice becomes even more important for GST compliance.